Privacy Policy


1. Information We Collect

We collect personal information that you voluntarily provide to us, including your name, email address, phone number, and payment information when you make a booking or contact us.

We may also collect basic technical information when you visit our website, such as your IP address, browser type, or device information.

2. How We Use Your Information

We use your information to:

  • Provide and manage our chauffeur services
  • Process bookings and payments
  • Communicate with you regarding your bookings or inquiries
  • Improve our services and customer experience
  • Comply with legal and regulatory requirements

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on:

  • Your consent
  • The performance of a contract (such as fulfilling a booking)
  • Our legitimate business interests
  • Compliance with legal obligations

4. Sharing of Information

We do not sell your personal information.

We may share your information with trusted third-party service providers (such as payment processors or booking systems) who assist us in operating our business. These providers are required to protect your information and use it only for authorized purposes.

5. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online system is completely secure.

6. Cookies Policy

Our website may use cookies or similar technologies to:

  • Ensure proper website functionality
  • Analyze website traffic and usage
  • Improve performance and user experience

You can manage or disable cookies through your browser settings. Please note that some parts of the website may not function correctly if cookies are disabled.

7. Your Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

  • Access your personal information
  • Request correction or updates to your information
  • Request deletion of your personal information
  • Restrict or object to certain data processing
  • Request a copy of your personal data (data portability)

California residents have additional rights regarding how their personal information is collected and used. We will not discriminate against you for exercising your privacy rights.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Business Name: Citylink Chauffeurs
Email: admin@citylinkchauffeurs.com

Last updated: December 2025

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